Router Brand

Unifi Router Login

192.168.0.1

TM Unifi router login uses 192.168.0.1 for the user-facing admin panel on most current BTU deployments. Legacy Huawei HG850a and HG658 units expose the ONT management page at 192.168.100.1. Default credentials are admin / telekom on older units and operator / h166 for the user account on newer firmware. The full-access engineering account on HG8240H5 and HG8145V5 ONTs is tmadmin with the password Adm@ followed by the last 4 hexadecimal characters of the LAN MAC address printed on the device label. Post-2024 BTUs ship per-device passwords on the back sticker and force a change at first login.

Unifi is the consumer broadband brand of Telekom Malaysia Berhad (TM), the national telecommunications operator headquartered in Cyberjaya, Selangor. TM launched Unifi as the High Speed Broadband (HSBB) consumer service in 2010 and expanded the footprint nationwide under the JENDELA digital connectivity initiative. Today Unifi Home Fibre is the largest fixed broadband network in Malaysia, with mobile (UNI5G), Unifi TV (formerly Hypp TV), and the Unifi Mobile data plans rounding out the product mix.

The BTU (Broadband Termination Unit) is what TM calls the customer-premises gateway. Hardware varies by deployment year. Huawei is the largest OEM partner with the HG850a, HG658, HG8240H5, and HG8145V5 ONT lines. Nokia supplies the 8146A residential gateway on selected mesh deployments, and Sercomm and DLink make up older Split BTU stock. Mesh upgrades use the Unifi Plus Box and the Unifi WiFi 6 mesh node, which both register against the controller BTU.

How to Login to Your Unifi BTU

The login method depends on the BTU generation and the access tier you need:

  • 192.168.0.1: User-facing admin panel on most current Combo BTU units (HG8145V5, HG8240H5). Default credentials are admin / telekom on older firmware and operator / h166 on newer firmware.
  • 192.168.100.1: Legacy ONT engineering page on Split BTU units (HG850a, HG658). Default credentials are admin / telekom. Full ONT access uses tmadmin / Adm@<last-4-MAC-hex>.
  • 192.168.1.1: Innbox, Nokia 8146A, and selected DLink RG units on Split BTU deployments. Default credentials are admin / telekom.

Check the sticker on the back of the BTU for the exact gateway address and the LAN MAC. Post-2024 BTUs ship per-device passwords on the same label and force a password change at first login, so the factory defaults above apply only to older units or units that have been reset.

Unifi Combo BTU (Current Deployments)

The Combo BTU is the single-box gateway that ships with Unifi Home Fibre on installs from roughly 2019 onward. The two dominant SKUs are the Huawei HG8145V5 (Wi-Fi 5) and the HG8240H5 (Wi-Fi 5 with VoIP). Both combine the GPON ONT, the Wi-Fi access point, the router, and the VoIP ATA into one unit.

Plans range from RM89 per month (100 Mbps) to RM319 per month (2 Gbps), with the 500 Mbps and 1 Gbps tiers being the most common installs. The Combo BTU supports IPv4 and IPv6 dual stack with a routable IPv4 address (no CGNAT on residential plans) and the standard TM VLANs for internet (500), Hypp TV (600), and voice (100).

Sign in at http://192.168.0.1 with admin / telekom on older firmware. The user-grade panel handles SSID edits, Wi-Fi key rotation, port forwarding, DHCP pinning, parental schedules, and firmware status. Anything operator-side (bridge mode toggle, VLAN tagging, LOID rewrite) is locked behind the tmadmin account, whose password is the literal string Adm@ plus the last 4 hex characters of the LAN MAC printed on the underside sticker.

Unifi Split BTU (Legacy Deployments)

Split BTU is the older two-box architecture. TM installed a dedicated Huawei HG850a or HG658 ONT (GPON termination only, no Wi-Fi) plus a separate residential gateway downstream from DLink, Innbox, or Cisco. The Wi-Fi was hung off the gateway, not the ONT.

The ONT engineering page is at http://192.168.100.1 with admin / telekom. The residential gateway typically uses http://192.168.0.1 or http://192.168.1.1 with the same credentials. Split BTU units are increasingly being swapped out for Combo BTUs during service calls, but they are still in the field on older Unifi accounts.

The HG850a and HG658 do not support Wi-Fi 6 and do not officially expose the bridge mode toggle to the user account. The third-party router workaround (leave the ONT alone, put your own router downstream) is standard practice on Split BTU installs.

Unifi Mesh and Unifi Plus Box

The Unifi WiFi 6 mesh node is bundled with the 1 Gbps and 2 Gbps Home Fibre plans. The mesh node pairs with the Combo BTU and extends the Wi-Fi footprint without requiring a separate management page. The Unifi Plus Box is the Android TV set-top box for Unifi TV (Hypp TV) and is not a router, so it has no login page of its own.

The mesh controller still answers on 192.168.0.1. Mesh node discovery is handled over EasyMesh on newer BTU firmware and over Huawei’s HiLink proprietary mesh on older HG8145V5 units.

Common Issues

Forgotten password. If the admin password has been changed and the original is lost, factory reset the BTU with the pinhole button on the back (10 to 15 seconds). The TM operator side (GPON authentication, VLANs) survives the reset, so the BTU continues to authenticate against TM after reboot. Re-login with the label-printed credentials or the factory defaults.

Bridge mode not exposed. TM does not expose bridge mode to the admin or operator user account. You need the tmadmin account, and TM Care does not officially support customer-initiated bridge mode changes. The common workaround is to leave the BTU in router mode and put a third-party router (Asus, TP-Link, Netgear) downstream with the BTU’s Wi-Fi disabled.

LOS light red. The LOS (Loss of Signal) light indicates a fibre side problem, not a login problem. Check the SC/APC connector at the BTU, then call TM CareLine on 100 if the light stays red after a reseat.

Wrong IP. If 192.168.0.1 does not respond, you may be on a Split BTU. Try 192.168.100.1 (Huawei ONT side) or 192.168.1.1 (Innbox or Nokia RG). The sticker on the BTU lists the correct address.

How Unifi BTUs Compare to Other Malaysian ISPs

Unifi’s Combo BTU strategy is unusual in the Malaysian market. Maxis Home Fibre installs default to 192.168.1.254 with the administrator account and the serial number as the password, since Maxis ships Sagemcom and Huawei units with their own operator firmware. Time Fibre installs typically ship Huawei HG8045Q or HG8145V5 BTUs on 192.168.0.1 or 192.168.100.1, depending on the install era. Astro Fibre is wholesaled over TM’s HSBB infrastructure and reuses the Unifi BTU stock, so login follows the Unifi pattern.

Unifi is also the only major Malaysian ISP that routinely provisions IPv6 prefix delegation by default on residential plans, which is useful if you want to host services or run a personal VPN endpoint without paying for a static IPv4.

FAQ

Unifi Router FAQ

What is the default IP for a TM Unifi router?

Most Unifi BTU units expose the user admin panel at 192.168.0.1. Legacy Huawei HG850a and HG658 ONTs use 192.168.100.1 for the engineering side. Newer Innbox and Nokia 8146A residential gateways may use 192.168.1.1. The sticker on the back of the BTU is authoritative. If you have a Mesh setup with the Unifi Plus Box or the Unifi WiFi 6 mesh node, the controller node still answers on 192.168.0.1.

What is the default Unifi router password?

Default credentials vary by BTU generation. Older Huawei HG850a, HG658, and DLink RG units shipped with admin / telekom. Current Huawei HG8240H5 and HG8145V5 ONTs use operator / h166 for the user account and tmadmin / Adm@ followed by the last 4 hexadecimal characters of the LAN MAC (printed on the device label) for full engineering access. Post-2024 deployments ship per-device passwords on the back label and force a password change at first login.

How do I login to my Unifi BTU?

Connect to the BTU over Wi-Fi or Ethernet. Open a browser and go to http://192.168.0.1. Enter admin as the username and telekom as the password on older units. On newer HG8240H5 and HG8145V5 BTUs, try operator / h166 for the user account or tmadmin / Adm@<last-4-MAC-hex> for engineering access. The last 4 MAC digits are printed on the sticker under the BTU. If the label shows a per-device password, that overrides the factory default.

Does TM manufacture the Unifi BTU?

No. Telekom Malaysia is the operator. The hardware shipped under the Unifi name is OEMed from Huawei (HG850a, HG658, HG8240H5, HG8145V5), Nokia (8146A), Sercomm, and DLink, then loaded with TM operator firmware. Treat a Unifi BTU as the OEM ONT it is built on, not as a separate hardware brand. The OEM model name is printed on the device label.

What is the difference between the BTU and the residential gateway in a Unifi install?

The BTU is the Broadband Termination Unit. On Combo BTU deployments (most current installs) the single Huawei HG8145V5 or HG8240H5 handles both the GPON ONT and the Wi-Fi routing in one box. On older Split BTU deployments TM installed a separate Huawei HG850a or HG658 ONT plus a DLink, Innbox, or Cisco residential gateway downstream. Split BTU units typically use 192.168.100.1 for the ONT and 192.168.0.1 for the gateway.

How do I reset my Unifi BTU to factory settings?

Locate the reset pinhole on the back or bottom of the BTU. Press and hold it with a paperclip or SIM-eject tool for 10 to 15 seconds until the LEDs blink and the unit reboots. Factory reset wipes any Wi-Fi password changes and port forwards but does not wipe the TM operator credentials provisioned on the GPON side, so the BTU continues to authenticate against TM after the reset. You may need to call TM CareLine on 100 if the LOS light stays red after reboot.

Can I replace the Unifi BTU with my own router?

Yes, with a caveat. TM does not officially support customer-supplied routers, but you can run a third party WiFi 6 or WiFi 7 router (Asus, TP-Link, Netgear) downstream of the Unifi BTU in bridge or double-NAT mode. Setting the BTU to bridge mode requires the tmadmin engineering credentials and is not supported by TM. The common workaround is to leave the BTU in router mode, disable its Wi-Fi, and put the third-party router in front on the LAN side. Hypp TV and the Unifi voice line continue to work off the BTU's VLAN configuration.